INFORMATION NOTE ON THE PROCESSING OF PERSONAL DATA & COOKIES


Last updated: September 20, 2023

We respect your concerns about the protection of your privacy and personal data. This Privacy Notice on the processing of personal data and cookies (the “ Notice ”) explains what information is collected and how your personal data is processed. The terms “we”, “us” and “our” refer to the data controllers as identified below.

Modification of the Note

We may occasionally modify this Note by publishing a new version on this Site. We therefore invite you to consult it regularly.

You will be informed of any substantial changes, either via a banner on the Site summarizing the main changes made, or by email.

For any questions relating to the processing of your personal data, you can contact us: by post, at the address: “DPO Moët Hennessy”, 38 rue de Sèvres, 75007 Paris, France; or by email by clicking on this link .

What are the roles and responsibilities of our companies with regard to the processing of your personal data?

The processing of personal data carried out on this website “ https://minuty.com ” (the “Site”) is carried out, as joint data controllers within the meaning of the General Data Protection Regulation of April 27, 2016 (“GDPR”), by:

  • Minuty SAS, a simplified joint-stock company whose registered office is located at 291 route de la Berle, 83580 Gassin, registered under number 597 180 488 (“Minuty”) ; and
  • Moët Hennessy, a simplified joint-stock company with registered office at 24-32 rue Jean Goujon, 75008 Paris, France, registered under number 338 228 414 RCS Paris (“MH”)

Unless otherwise indicated, the Moët Hennessy affiliate with whom you are in contact or who is mentioned in the legal notices of the Site or in any other document sent to you, whether in your country of residence or abroad, is the joint data controller with Minuty and Moët Hennessy.

Finally, and in the cases mentioned below, some of our partners, such as social networks, may have the status of independent data controller: we invite you to consult their Personal Data Charter, for example:

META

Google

Instagram

What data do we collect?

We collect three types of personal data about you, and to achieve the purposes described below in the section “For what purposes do we use your data and on what legal basis?” of this notice.

Data you provide to us directly
  • Identification data which is your first name, last name, title, place of residence, date of birth, postal address, country of residence, delivery information, email address and telephone number;
  • Data concerning your order history and your preferences and interests ;
  • Data strictly necessary for making a payment which are your bank card number and the expiry date;
  • Personal data that you may voluntarily include in messages you may send to us.

Data we collect automatically
  • Connection data , and in particular information concerning your terminal - computer, tablet or smartphone - with which you connect, as well as your use of the Site (such as the operating system of your terminal, the type of browser you use, the use or not of a proxy, the location of the terminal deduced from your IP address, access times, pages visited, and the link which allowed you to access our Site). See also the Cookies section below.

Data we collect from third parties
  • Identification data provided by one of your contacts :
    • You decide to purchase or send products to someone : We use this information only to send purchases to that third party and will not send marketing communications to your contacts unless they choose to receive communications from us.
  • Data communicated by social networks: this is information communicated to us by social networks, including the fact that you use said networks and your associated advertising identifiers, which you use via our Site. In particular, when you share your experience about us with other customers, you are using a social network and you are communicating information about yourself to this social network and to us. These communications are governed by the personal data protection policies of these social networks to which we refer you.
  • Data communicated by partners: this is information communicated to us by third-party partners with whom you have been in contact and whom you have authorized to share personal data concerning you with us for the purposes of commercial prospecting or advertising targeting.

 

Protection of persons under the legal drinking age

Access to the Site is governed by the General Conditions and we do not intentionally collect any personal data relating to persons who have not reached the legal age for consumption and/or purchase of alcohol according to the legislation in force in their place of residence, unless required or permitted by law.

You must be of legal drinking and/or purchasing age in accordance with the legislation in force in your place of residence to carry out transactions on the Site and by carrying out such transactions, you guarantee that you are of the required age and are fully capable of entering into and being legally bound by such transactions.

However, if you believe that we may process the personal data of persons under the legal drinking and/or purchasing age, please let us know.

For what purposes do we use your data? On what legal basis? And how long do we keep your data?

We collect and process your personal data for the purposes and based on the legal bases listed below.

Generally speaking, your personal data is kept only for the period necessary for the purpose for which it was collected (see table below) unless you request its deletion or revoke your consent, when the processing is based on it.

Purpose of processing

Reasons making it necessary for our services to process your data (legal bases)

Data retention periods

Restriction of access to the Site to an audience of legal drinking age.
  • Legal obligation 
  • Retention for the duration of the connection to the Site

Creating and managing your online account

Your data is processed to ensure the management of your online account.
  • (i) Performance of a contract (Terms of Use) with you
  • (ii) Consent when you provide your email address to create your online account
  • As long as you use your account or order products or services through your online account; or
  • 3 years after your last login to your online account using your credentials.

Management of e-commerce transactions (including reservations and purchases of tickets for cellar visits, tastings, etc.)

Your data is processed for the purposes of

  • (i) fulfillment of your orders (providing you with the products ordered, processing transactions and invoicing, including management of fraud and payment methods and payment incidents, and ensuring deliveries;
  • (ii) management of fraud relating to payment methods and
  • (iii) production of commercial statistics for the purpose of managing the performance of our activity and carrying out segmentation for prospecting purposes.
  • (i) Performance of a contract (general conditions of use)
  • (i) Legal obligation to retain accounting documents relating to a transaction
  • (ii) Our legitimate interest to improve our services and protect us/you, to combat fraud. You have the right at any time to obtain human intervention, to share your observations and to contest the decision by contacting customer service (see the Contact us section).
  • For the fulfillment of your orders, all data until the end of the transaction.
  • For billing data, 10 years after order confirmation
  • For the duration of the investigation (3 to 6 months) then for the duration of the legal proceedings (if applicable)

Managing customer and prospect relationships via social networks

Your data is processed for the purposes

  • (i) animation and moderation of our social media pages; and
  • (ii) customer relationship management via social networks including our brand image
  • (iii) to show you targeted advertising and find other people like you on social networks, for users in countries where your consent is not required.
  • (i) and (ii) Our legitimate interest (management of customer and prospect relations and its brand image)
  • (iii) Consent
  1. and (ii) refer to the Personal Data Policy of the social network
  1. 3 years from your last contact with us

Sending alert(s) in the event of:

  • return to stock of the product(s) you have selected on the Site; launch and sale of the product(s) you have selected on the Site
  • Consent  
  • Retention until the day the information relating to the availability of the product or service is sent or until the reference is removed from the Site
Sending communications about products, offers, promotions, benefits and events and information that may be of interest to you.
 We collect and process your personal data in order to dynamically manage and drive our business relationship, enhance our corporate image and inform you about our products and services.
  • Consent 
  • 3 years after your last interaction with a communication we sent to you.

Personalization of the Site and advertising according to your affinities

We track and analyze your habits, uses and activities on the Site (including through the combination of your data collected within the framework of the Site with those collected during your purchases on the Site) to personalize our Site, including using technologies placing cookies on your Terminal or in the emails that we send to you.

Loyalty program management

Your data is processed in order to

  • (i) send you offers, news or advertisements personalized based on your purchase history or interests; and
  • (iii) refine your profile.
  • (i) Performance of a contract with you, formed by the terms and conditions of the program
  • (ii) Consent to receive commercial offers by electronic communications
  • (iii) Our legitimate interest (customer relationship management, marketing)
  • 3 years after last interaction with or without purchase
  • and/or as long as your online account is active

Organize Site security

You can generally browse the Site without having to provide us with any data that would allow us to identify you. However, information about your browsing is automatically collected (see the section "Information we collect automatically") in order to ensure the security of the Site
  • Legitimate interest for the proper functioning of the Site, its optimization and its security.
  • Data retention for the duration of security and integrity operations, which may vary depending on the operations carried out (from 3 to 6 months)

Fight against counterfeiting and against sales of products made in violation of our general conditions

Detect and prevent fraud and counterfeiting.
  • Legitimate interest in combating counterfeiting and protecting our distribution network
  • 10 years after your purchase on the Site ,
  • Or, in the event of suspicion of fraud, for the time necessary for the investigations
  • Or, in the event of legal proceedings, for the duration of said proceedings

Conducting consumer surveys

These are satisfaction surveys about our products and services.
  • Legitimate interest to improve our products and services
  • Consent for Internet users in Germany, Italy, Spain and Australia, where consent is required
  • For the duration of the satisfaction survey and for 3 years following the survey.

Response to your requests via our forms on the Site

Respond to your questions sent via the “Contact Us” form or other similar forms 

Depending on the subject of your request

  • Legitimate interest in responding to requests addressed to us or
  • Execution of a contract .
  • Duration of processing of your request, then according to your request, archiving for a period of up to three (3) years from the resolution of the request

Dispute and litigation management
  • Legitimate interest to defend our interests in court and prepare our defense in litigation proceedings.
  • Duration of the claim then conservation within the limits of the rules applicable in terms of limitation from its date of resolution.
  • And/or, in the event of legal action: retention of data for the duration of the procedure until the complete execution of the judicial decision or the settlement protocol

Compliance with applicable laws, court orders, other legal processes or the requirements of any authority.
  • Legal obligation
  • For the duration provided for by the applicable law or the relevant court or administrative decision.


When we ask you to provide us with personal data, we clearly indicate whether the provision of this information is mandatory or optional and the consequences if you refuse (for example, that we will not be able to process your request).

When processing is based on our legitimate interest, we ensure that we take into account any potential impact that the use of your data may have on you. If we believe that your interest or fundamental rights and freedoms override our legitimate interest, then we will not use your personal data on this basis and we will ask for your specific consent.

Who do we share your personal data with?

We share data when necessary;

1- With our affiliated companies of the MOET HENNESSY group and with LVMH .
I. To improve your experience by providing you with tailored content, personalized offers and services, and communications that better meet your expectations and
II. So that they know your preferences and purchase history of our products and services in order to also improve their visibility, accessibility and performance.

LVMH acts as our personal data processor and will not use your data for any purposes other than those described above. In particular, LVMH will not use your data for its own purposes, will never contact you for marketing purposes, and will under no circumstances share your data with LVMH Group Maisons of which you are not a customer or to which you have not given your consent.

Subject to your consent, data relating to purchases you have made with us over the past 3 years will be transmitted to LVMH, our parent company, in the form of pseudonymized data (which means that neither your name nor your contact details will be transmitted to LVMH). Thus, all data relating to your purchases made within our Maison and within the other Maisons of the group, to which you have also given your consent, will be reconciled. Based on this analysis, we will receive additional information from LVMH concerning your purchasing habits and preferences (without, however, knowing in which other Maison(s) you made these purchases).

2- With service providers to ensure the management of the Site and the delivery of your orders

As part of your use of the Site, some of your information is transmitted to our service providers and subcontractors involved in managing the Site and providing you with the products ordered to the extent necessary for their intervention.

For example :

  • Your login details and information when you register on the Site are hosted by our host;
  • Your payment data is transmitted to our payment service provider and to the banking institutions holding your account as part of the execution of transactions related to your purchases. Information is also transmitted to your bank for the purpose of securing payments made with a bank card on our Site in accordance with DSP2 (European Payment Services Directive);
  • Your data provided for the delivery of your orders is transmitted to service providers responsible for this logistics.

3- With partners so that they can send you personalized offers, but this is subject to your consent.

Certain data is shared in accordance with your consent with our commercial partners who may then send you information on their products and services.

4- With our advice, our service providers specialized in recovery, to enable us to ensure in particular the recovery of our debts, the management of disputes, prevention of non-payment and litigation

We are also required to share data about you with our external advisors in the event of a dispute (law firm), with third parties, such as debt collection companies.

5- With social networks

When you use social media buttons, data relating to your identification is automatically communicated to these social networks. You also have the option to share certain information or content present on our Site on social networks. This use is governed by the conditions of use of said social network, which we invite you to consult directly on their site.

6- With potential purchasers of our assets

Data may also be shared with the final or potential purchaser or recipient of all or part of our business or assets, in particular in the event of a sale or reorganization (whatever the form)

7- With the judicial and administrative authorities

Data may also be shared with any authorities, jurisdiction, administrative body or any other authorized third party, when the communication of personal data is required by law, a regulatory provision or a court decision or if this communication is necessary to ensure the protection and defense of our rights.

How do we regulate data transfers outside the European Economic Area?

Given Moët Hennessy's presence in many countries around the world, some of your data may be collected, accessed or stored outside your country of residence.

We may transfer personal data to countries outside the European Economic Area (“EEA”), including to countries which have different data protection standards to those that apply in the EEA.

In accordance with Art. 46.2(c) of the GDPR, any transfer of your personal data outside the EEA is carried out subject to appropriate safeguards in accordance with applicable data protection regulations. A copy of the applicable safeguards can be obtained upon request by contacting us .

When we transfer your personal data to the United States, we take appropriate measures to ensure that personal data is adequately protected in the destination country by verifying that third parties offer appropriate safeguards and by negotiating, for example, standard contractual data protection clauses under Article 46(2)(c) and (d) of the GDPR or binding corporate rules under Article 47 of the GDPR.

What are your rights and how can you exercise them?

Access and copying

You have the right to access and communicate your personal data as well as information on the purposes and methods of processing, the recipients or categories of recipients to whom the data may be communicated or who may have access to it, the retention period or, if this is not possible, the criteria for determining it.

If you have an account on our Site, you can directly access the data contained in your online account. This access also allows you to correct, modify, or delete certain identification data and your contact information.

You may, within the limits provided by law, exercise your right to portability allowing you to recover in an interoperable format the personal data that you have communicated to us.

You can contact us by email at any time using the methods indicated in the contact us section. below.

Obtain correction of inaccurate personal data

You also have the right to request the correction of any personal data concerning you that is incorrect and to limit its processing while it is being corrected. You also have the right, depending on the nature of the processing, to request that the personal data we hold be completed.

You can contact us by email at any time using the methods indicated in the Contact Us section below.

Withdraw your consent to the processing of your personal data

When the processing of your personal data is based on your consent (such as for example subscription to the newsletter, the use of cookies and similar technologies on this Site), you have the right at any time to withdraw your consent.

This right can be exercised by modifying your options regarding commercial prospecting and subscriptions to our newsletters, as well as by withdrawing your consent to the placement of cookies by following this link .

If you cannot withdraw your consent, please contact us as set out in the Contact Us section below.

Obtain the erasure of your personal data

You can also request the erasure of your personal data in the following cases:

  • You consider that the processing of your data is no longer necessary with regard to the services subscribed to or your use of the Site, or the achievement of the purposes referred to in this Note or that their retention is contrary to the law;
  • You have withdrawn your consent to the processing of your data;
  • You object to the processing of your personal data for reasons relating to your personal situation;
  • You object to the use of your data for commercial prospecting purposes;
  • Your data was collected online when you were a minor.

Alternatively, within the limits provided by law, you may request the limitation of the processing of your personal data.

Please note that notwithstanding the exercise of your right to erasure or restriction, we may retain certain personal data about you where we are required or permitted to do so by law, where we have a legitimate reason to do so (for example, to enable us to demonstrate the performance of a contract), for the exercise or defense of legal claims, or where the exercise of this right infringes the right to freedom of expression and information.

Your rights regarding automated decisions based exclusively on automated processing

You have the right at any time to obtain human intervention, to share your observations and to contest the decision by contacting Customer Service using the methods indicated in the How to contact us section below.

Define general or specific guidelines relating to the retention, deletion and communication of your personal data after your death

You have the right to define general or specific guidelines relating to the retention, erasure and communication of your personal data after your death; these guidelines are general or specific.

How to contact us?

You have the right to obtain clear, transparent and understandable information about how we use your personal data and your rights.

For any questions, you can contact our Data Protection Officer at the following address:

  • by post , to the address: “DPO Moët Hennessy”, 38 rue de Sèvres, 75007 Paris, France; or
  • by email

Please note that in order to respond to your request, we may ask you to provide us with proof of identity. We may also ask you to provide us with additional information or supporting documents.

You also have the right to seize:

  • the National Commission for Information Technology and Civil Liberties (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, of any complaint relating to the way in which we collect and process your Data or
  • any other Personal Data Protection Authority, the list of which is accessible here .

UNITED STATES RESIDENTS

If you reside in the United States and have questions about your data, please refer to the Privacy Policy located on the US portion of the brand website.

Cookie Policy

Cookies – what are they?

A "cookie" is a piece of information, such as a tag, that is stored on your computer, tablet, or phone when you visit a website. It can help identify your device—such as your computer, tablet, or phone—each time you visit a website.

Most websites use cookies, and our Site does.

 What are cookies used for?

We use cookies and other data stored on your device to:

  • To provide you with a better browsing experience on the Site (in particular by displaying personalized editorial content based on what you have previously viewed) .
  • Allow you to configure your preferences (connection information, choice of country and language, adding items to your basket, in particular);
  • Protect your security and fight fraud;
  • Measure and improve the services offered on the Site;
  • Collaborate with our partners and evaluate our marketing actions.

 What information is covered by cookies?

A cookie will mainly contain:

  • The name of the website it comes from,
  • How long the cookie will be stored on your device,
  • A unique number – usually assigned randomly.

 The cookies we use on the Site

We use the following categories of cookies on the Site:

- Category 1: strictly necessary cookies exempt from consent (legal basis: our legitimate interest - art. 6 (1) (f) of the GDPR)

These cookies are essential to allow you to browse the Site and take advantage of its features. This is the case, for example, of cookies allowing the storage of your login data or the case of cookies allowing the detection and prevention of fraud.

- Category 2: performance cookies (legal basis: your prior consent - art. 6 (1) (a) of the GDPR)

These cookies collect anonymous information about how people navigate the Site. For example, we use Google Analytics cookies to help us understand how users arrive at, navigate, or use the Site, and to highlight areas for improvement, particularly in terms of navigation and marketing campaigns. The data stored via these cookies does not record any data that could identify a specific person.

- Category 3: functionality cookies ( legal basis: your prior consent - art. 6 (1) (a) of the GDPR)

These cookies allow us to remember your choices such as the location from which you logged in, your language preferences, and your search criteria for products or services. This information can be used to provide you with a more personalized experience that is more relevant to your expectations. The information collected via these cookies may be anonymized and does not allow us to track your browsing on other websites.

- Category 4: Targeting and advertising cookies ( legal basis: your prior consent - art. 6 (1) (a) of the GDPR)

These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and measure the effectiveness of an advertising campaign. These cookies are usually placed by third-party advertising networks. They remember the websites you visit and this information is shared with third parties such as advertisers. For example, we use third-party cookies to provide you with personalized advertisements when you visit other websites.

- Category 5: Social media cookies

These cookies allow you to share content from the Site on social networks. We do not control these cookies: we invite you to consult the personal data and cookie charters of the social networks concerned to learn more about how their cookies work.

Cookies that are not exempt from consent are called “optional cookies”.

You can access the list of cookies we use and manage your consents by clicking on our Cookie management tool . We use our Cookies but also Cookies installed by third parties (our partners).

You can access the list of entities and partners that place cookies on our Site by clicking on our Cookie management tool .


How long are cookies stored on my device?

Session cookies are stored on your device only for the duration of your internet session. They are not stored on your hard drive. They are generally used to track the pages you visit so that we can provide you with a more personalized experience during your visit to the Site.

Persistent cookies are stored on your device's hard drive until you delete them or they reach their expiry date. These cookies may, for example, be used to remember your preferences when you use the Site. The lifespan of these cookies will not exceed thirteen (13) months from their placement on the terminal.

We remind you that, with regard to “optional cookies”, you have the option to change your preferences and withdraw your consent at any time by clicking here

What can I do to manage cookies stored on my device?

You can accept or refuse optional cookies, by cookie category, using our Cookie Settings .

What happens if I don't accept cookies?

If you refuse optional cookies, you may not benefit from optimal navigation on the Site.